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Washington University in St. Louis

MyCanvas

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  • Home
  • Notes & Status
    • Status
  • Faculty/Staff Support
    • Turnitin
    • Using Canvas with EGrades
    • Canvas Feature Development Process
    • Common Issues and Concerns
    • External Tools
    • School-Level Support
    • Creating a Canvas Community Account
  • Student Support
  • Training
    • MyCanvas Changes Coming in Summer & Fall 2025
  • Tools and Resources
    • WashU Extended Learning
    • WashU Canvas Insider
  • Organizations
    • Software Features Comparison
    • Organizational Alternatives Matrix

Student Support FAQs Stub Pages

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Do I need to set up a Canvas account?

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Do students need formal training in Canvas?

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How do I access the Canvas Similarity (Turnitin) Report?

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How long will I be able to access my course after the semester ends or I graduate/leave WashU?

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I can’t log on. What do I do?

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I didn’t enroll in a course listed on my Dashboard, what do I do?

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I want my name to display differently. How do I change it?

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What do I do if I received a message that I’m “unauthorized” to access a file or component in my course?

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What do I do if I’m having trouble accessing Canvas resources internationally?

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Where do I find help with technology like laptop purchasing, hardware issues, networking, printing, and other software?

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Why does a different course section display on my Dashboard than the one in which I am enrolled?

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Why is a course missing from my dashboard?

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