Student Support FAQs Stub Pages | MyCanvas | Washington University in St. Louis

Do I need to set up a Canvas account?

Do students need formal training in Canvas?

How do I access the Canvas Similarity (Turnitin) Report?

How long will I be able to access my course after the semester ends or I graduate/leave WashU?

I can’t log on. What do I do?

I didn’t enroll in a course listed on my Dashboard, what do I do?

I want my name to display differently. How do I change it?

What do I do if I received a message that I’m “unauthorized” to access a file or component in my course?

What do I do if I’m having trouble accessing Canvas resources internationally?

Where do I find help with technology like laptop purchasing, hardware issues, networking, printing, and other software?

Why does a different course section display on my Dashboard than the one in which I am enrolled?

Why is a course missing from my dashboard?